Terms of Service

ProResponder App is developed and maintained by RapidResponse Dev ("we," "our," or "us"). These Terms of Service govern your use of our website and mobile application ("Services").

By accessing and using ProResponder services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

1. Description of Service

ProResponder provides a mobile application platform designed for emergency medical services professionals. Our services include protocol access, medication reference tools, clinical calculators, and related features to support prehospital care.

2. User Accounts

To access certain features, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and complete information
• Notifying us immediately of any unauthorized use

3. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not:

• Use the service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service
• Share your account credentials with others
• Use the service to provide medical advice outside your scope of practice

4. Medical Disclaimer

Users must:

• Verify all information independently
• Follow their agency's protocols and medical direction
• Use clinical judgment in all patient care decisions
• Not rely solely on the app for medical decisions

5. Intellectual Property

The ProResponder app, including its content, features, and functionality, is owned by us and protected by copyright, trademark, and other intellectual property laws.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.

7. Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We may temporarily suspend access for maintenance, updates, or other reasons.

8. Limitation of Liability

To the maximum extent permitted by law, ProResponder shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

9. Indemnification

You agree to indemnify and hold harmless ProResponder from any claims arising from your use of our services or violation of these terms.

10. Termination

We may terminate or suspend your account at any time for violations of these terms or for any other reason at our sole discretion.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the app.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United States and the state of North Carolina.

13. Contact Information

If you have questions about these Terms of Service, please contact us: